Energy and Fuel Bills

Energy and Fuel Bills

There is a range of support on offer for those struggling to pay fuel bills or are at risk of being disconnected. Please share this information via your web pages, newsletters, notice boards and points of contact to enable them to signpost those who need support.

Manchester Residents: Can find more support and advice on our website. If you live outside of Manchester, please check with your local authority about the support available to you.

The Local Energy Advice Partnership (LEAP): Can help people in or at risk of falling into fuel poverty save money. See how LEAP could work for you

Free Advice: On household energy bills to help you keep warm and safe in your home can be obtained by contacting National Energy Action (NEA).

Property Owners: In England or Wales, you can get recommendations for home improvements that could make your home cheaper to heat and keep warm. Find ways to save energy in your home - GOV.UK (

Utility Bills: If you're having difficulty paying a gas or electric supplier-contact them straight away. See Citizens Advice Bureau energy advice. You can also get advice on cutting your energy bills here. 

If you are a United Utilities customer, find out what help there is if you're having difficulty paying your water bill. 

Bill Prioritiser: free tool The bill prioritiser helps to sort bills and payments in the right order and tells what you need to do if you’re struggling before you miss a payment. It helps you to see which should be paid first and which has a greater consequence for not paying.

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